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FAQ

FAQ

As soon as your order is shipped, an email will be sent to you with a tracking number.

You will be able to follow the progress of your order with the tracking link.

Orders placed from Monday to Saturday, excluding holidays, will be shipped within 24 to 48 hours.

Orders placed on Sunday will be shipped the following Monday.

  • South Africa : 1 - 4 days

Yes, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.

Send us an email at contact@akousta.co.za or by using the contact page.

Our customer service team will be happy to answer you within 24 hours maximum.